In what context should Appian Health Check NOT be run?

Running an Appian Health Check is primarily designed to assess the overall state of an Appian environment, focusing on performance, configuration, and potential issues. The context in which a Health Check should not be run is in a production environment.

Health Checks tend to involve various diagnostic activities that may temporarily impact performance or require time-consuming processes that could disrupt ongoing user activities. In a production environment, maintaining service availability is critical, and any assessment that potentially degrades performance or affects user experience should be avoided. This ensures that users can access the system without interruption, and mission-critical business operations can continue seamlessly.

While performing Health Checks during planned maintenance is acceptable as the system is typically offline, and they can be executed in non-production environments or development spaces where the risk of impact is minimal, conducting them in a live production environment is not advisable due to the risks associated with diagnostic activities interfering with regular usage.

Therefore, running the Appian Health Check in a production context is not suitable as it can adversely affect the system’s operational stability and user experience.